ChatDesk

ChatDesk is the internal team inbox of Young Engineers. Sales and support team members use it to answer the WhatsApp messages that customers and leads send to the company's WhatsApp Business number. - One shared inbox for the company's WhatsApp number - Claim a conversation so two team members never answer the same customer - Push notifications when a customer writes - Send text, photos, documents, voice notes, locations and contacts - Internal team notes that the customer never sees - Quick replies and approved WhatsApp templates - Managers see response times and unanswered chats ChatDesk is for Young Engineers staff only. Sign in with your Young Engineers work account (Microsoft or Google). Accounts are created by the company; to delete your account, see https://calendar.youngengineers.org/chatdesk-delete-account.html

First release of ChatDesk, the Young Engineers team inbox for WhatsApp and SMS conversations with leads.