Franco Pay

Franco Pay is the payments app for Franco Food businesses and drivers in Trinidad & Tobago, Antigua & Barbuda and Dominica. Charge cards, keep your money in one wallet, and withdraw it when you need it — all from your phone. WHAT YOU CAN DO • Charge a customer's card: authorize first, capture when the job is done. Minimum charge $5.00. • One wallet, four balances: Available, Pending, Authorized and Reserve — always clear what you can spend and what you can withdraw. • Withdraw your available balance to your bank account (Trinidad & Tobago and Antigua & Barbuda) or by Remitly (Dominica). • Full history: every charge, refund, payout and Franco Food order, taxi ride and package delivery in one place. • Get verified: businesses complete verification once and an admin approves; customers verify with their Franco Food account. • Refunds and disputes handled automatically, with the full history visible. ONE ACCOUNT Franco Pay uses your Franco Food account — the same account, the same wallet. Sign in with Franco Food in one tap. To use Franco Pay you need a registered Franco Food account with a verified email and phone number. FEES — CLEAR BEFORE YOU CHARGE • Commission: 5% for unverified accounts, 3.5% once verified. Over US$10,000 a month: 4% unverified, 3% verified. • Payout costs are paid by the customer, so the business or driver always receives the full amount. Trinidad & Tobago: US$2.50 per bank payout + 1% currency exchange. Antigua & Barbuda: US$25 per wire + 1% currency exchange. Dominica: Remitly rates apply. • Minimum withdrawal: US$5.00. Built by the Franco Food team. Support in the app and at francoapp.com/support.