SmartDash - Order Manage

Manage your store on SmartDash with Order Manage—the app for restaurant owners, merchants and their teams. Keep orders organised, maintain your menu and coordinate pickups with SmartDasher delivery drivers. Order Manage brings your daily store operations together in one convenient app. MANAGE YOUR ORDERS Review incoming orders, see customer selections and special requests, and update preparation progress. Confirm when an order is ready for Dasher pickup and follow its status through completion. KEEP YOUR MENU UP TO DATE Add products, dishes and drinks with photos, descriptions and prices. Organise categories, manage item availability, and offer choices and add-ons so customers can customise their orders. COORDINATE PICKUPS AND RETURNS Help delivery drivers collect prepared orders smoothly. For cancelled orders requiring a return, review the returned package and confirm whether your store received it. TRACK EARNINGS AND PAYOUTS View your store’s income, review payout activity and manage payout details. When adding a payout method, check and confirm the account name returned by Paystack before saving it. MANAGE YOUR STORE PROFILE Update your store information, business hours and contact details. Set your store’s availability so customers know when you are accepting orders. SUPPORT YOUR TEAM AND LOCATIONS Manage supported business locations and branch access, helping the right team members handle the right store. GET HELP WHEN YOU NEED IT Contact SmartDash Support for assistance with orders, account access, payouts and other store concerns. Order Manage is designed for businesses joining or already operating on SmartDash. An approved merchant account is required to receive customer orders. Feature availability may depend on your account permissions, location and payment provider. Download Order Manage and bring your SmartDash store operations into one place.

Welcome to Order Manage! • Manage incoming orders and preparation updates. • Update menu items, prices, categories and availability. • Confirm orders are ready for Dasher pickup. • Review and confirm returned packages. • Track earnings and payout history. • Manage store profiles, business hours and account settings. • Get help from SmartDash Support.