ARO Connect

ARO Connect - Alert. Respond. Operations. ARO Connect is a community safety and operational awareness platform designed to help individuals, families, communities and authorised organisations share useful information, improve situational awareness and respond more effectively when something happens. From reporting crime and suspicious activity to road hazards, accidents and other public safety concerns, ARO Connect provides a structured way to contribute information about incidents affecting the places where people live, work and travel. ARO Connect supports responsible reporting, review and verification processes so that community information can be assessed. REPORT INCIDENTS Quick Report provides a fast way to submit important information when time matters, while Detailed Report allows additional information to be supplied when circumstances require it. ARO Connect also supports secure offline retry for reports when network connectivity is poor, helping prevent useful information from being lost. EMERGENCY SIGNAL When urgent assistance may be required, Emergency Signal provides a rapid way to alert the ARO platform and supported safety networks. Where enabled, emergency communication and location-based safety functions can help authorised responders or trusted contacts understand the situation more quickly. ARO Connect supplements existing emergency and community safety systems. It does not replace police, ambulance, fire or other official emergency services. TRUSTED GUARDIANS Create a personal safety network using Trusted Guardians. Guardian features can help selected people remain informed during supported safety events while maintaining appropriate privacy and access controls. ATHOMESAFE AtHomeSafe provides an additional personal safety tool for supported journeys and check-ins, helping users create greater awareness when travelling or arriving at a destination. SAFE ROUTE & HAZARD AWARENESS ARO Connect can provide information about reported incidents and hazards that may affect an area or route. Safe Route information is advisory. Conditions can change quickly, and users should always apply their own judgement when travelling. COMMUNITY AWARENESS One report may describe one moment. Multiple responsible reports can help communities build a clearer picture of what is happening around them. ARO Connect helps organise information without automatically turning repeated reports into repeated incidents. PRIVACY AND SECURITY ARO Connect is designed with privacy, security and controlled access in mind. Sensitive information is not intended to become public simply because an incident is reported. Features and information available to each user depend on their role, permissions and authorised operational area. The application uses secure authentication and supported device security features to help protect access to your account. BUILT FOR DIFFERENT USERS Citizens can contribute responsible community reports and use personal safety features. Community organisations and authorised operational teams can use additional tools where enabled by their ARO deployment and permissions. Some features therefore depend on your account, organisation, geographic area and the services configured by the ARO Connect platform. ARO CONNECT 4.0 ARO Connect 4.0 forms part of the wider ARO safety and operational ecosystem, connecting mobile reporting and personal safety tools with the secure ARO Connect platform. Better information can help people make better decisions. ARO Connect - Alert. Respond. Operations.

What's new: • Improved weather and hazards screen. • Live forecasts with easier location selection. • Cleaner dashboard and safety information. • Performance and stability improvements.