OX Chat

OX Chat is the operator app for the OX Chat customer messaging platform. Answer your customers from one place, wherever they write from — your website chat widget, Telegram, WhatsApp or Instagram. KEY FEATURES • Unified inbox — every conversation from every channel in one list, sorted by status: new, in progress, bot, closed • Instant push notifications — never miss a customer message, even when the app is closed • Real-time messaging — replies are delivered instantly, with read status and typing indicators • Voice messages — record and listen right in the chat • Audio and video calls — talk to customers without leaving the conversation • File and photo sharing — send and receive documents, images and media • Reply and quote — keep long conversations structured • AI assistant — an optional bot answers routine questions before an operator joins • Team-ready — conversations are assigned to operators, with full history preserved • Dark mode HOW TO SIGN IN OX Chat is used by companies working on the OX platform. Sign in with your company subdomain and your OX System operator account. If your company is not on OX yet, learn more at oxapp.io.

• Links now open the right chat and company right away • Deleted messages disappear from the list and history no longer vanishes when you scroll up • The keyboard no longer covers the input, and headers stay clear of the screen notch • Replies go to the channel the client last wrote in • Instagram posts and reels open with one tap • Set the summary length and send it with Enter