Consumer complaint & legal notice drafting. Get Step-by-step action plan.
Refund not received? Cheated by a seller or builder? UPI fraud? Government office not responding? Shikayat shows you what to do, in what order, and drafts the letters for you, in Hindi or English.
Make a consumer complaint, send a legal notice, raise a complaint with e-Jagriti (the consumer commission portal, earlier e-Daakhil), CPGRAMS, the RBI Ombudsman or the cyber crime helpline 1930. No legal background needed.
HOW IT WORKS
- Tell us what happened by typing or speaking, in Hindi, English or Hinglish.
- Get a clear step-by-step action plan: whom to write to, which portal or authority to approach, how long each step takes, and the deadlines that matter.
- Get ready-to-send drafts: grievance emails, complaint text for portals, and legal notices.
- Get reminders for every deadline, and the next step if there is no reply.
- If you want a lawyer, ask an independent advocate to review, sign and send the notice for you. Our team confirms the advocate and the fee with you first.
WHAT YOU CAN COMPLAIN ABOUT
- Online shopping and delivery: refund not received, defective product, wrong item
- Banks, loans, cards and wrong debits, including the RBI Ombudsman
- Insurance claim rejected or delayed
- UPI, card and other cyber fraud: what to do in the first hour
- Builders, flat possession delay and RERA
- Landlord not returning the security deposit
- Cheque bounce (Section 138) and money recovery
- Salary or dues not paid by an employer
- Government offices and public services (CPGRAMS, RTI)
WHY SHIKAYAT
- Free action plan and self-help letters
- Hindi and English throughout
- Official sources shown for the figures and rules we quote
- Time limit information so you do not miss a deadline
- Your complaint stays private; we do not sell your data
GOOD TO KNOW
- Sign in with your Google account.
- Shikayat is a technology platform, not a law firm. The information is general guidance, not legal advice. Advocates are independent professionals. We cannot promise any outcome.
- Free legal aid may be available from your District Legal Services Authority: call NALSA on 15100.
- Guides and tools: https://shikayat.co
- Privacy policy: https://shikayat.co/privacy
Cyber fraud in progress? Call 1930 immediately. Women in distress: 181. Emergency: 112.