Perceny

Perceny: Make Salons Easy for Everyone Perceny is the all-in-one platform for salons, barbershops, spas, gyms and studios. Book clients, answer every call and text, check out, get paid and pay your team, from one app built for the people who run the front desk and the chair. AI Receptionist and Percy Your AI receptionist answers calls and texts around the clock. It books, moves and cancels appointments, remembers regulars, and hands off to your team when it should. Take over any live call, guide it privately, transfer or hang up, and replay every recording. Percy, your AI copilot, answers "how do I" questions, finds openings and helps you book, right inside the app. Calls, Texts and Inbox Make and answer business calls in the app. Every text, email and call lands in one inbox with photos, voice notes and attachments. Send scheduled blasts, use templates, and bring your own number or get a new one. Appointments and Scheduling A fast calendar with smooth pinch-zoom, all-day and multi-day bookings, drag-and-drop rescheduling, walk-in queues, recurring appointments and waitlists. Breaks in business hours, staff exceptions, rooms and resources, Google Calendar sync, multi-stop routes for mobile services, and service times that learn how long each client takes. Point of Sale and Payments Check clients out in seconds. Accept cards, Tap to Pay, card readers, cash and digital wallets. Offer Klarna, Affirm and Afterpay. Take deposits with timed holds, keep cards on file, refund by item, split tickets across team members, and see exactly why a card was declined. Workflows and Automation Automatically text, email, tag clients or alert staff when someone books, misses a visit, has a birthday or stops coming in. Start from templates and set rules for the whole business. Memberships, Gift Cards, Rewards and Store Credit Sell memberships and gift cards from any client's profile, run loyalty rewards that repeat every few visits or referrals, grow through referrals, and give clients store credit they can spend at checkout. Client Management and Forms Rich client profiles with history, notes, photos and lifetime value. Family accounts, group bookings on one bill, duplicate merging, and at-risk alerts. Send intake forms, waivers and consents with photos and signatures, ready to print or save as PDF. Staff, Commissions and Payroll Roles and permissions, tiered commissions, hourly pay or "hourly or commission, whichever is higher", tips, deductions and payouts. PIN-protected clock-in, GPS attendance, breaks, timesheets and recurring staff tasks. Every stylist sees exactly what they've earned. Kiosk and Self Check-In Turn a tablet into a full-screen kiosk for check-ins, walk-in sign-ups, booking, a live waitlist board and payment on the spot. Multiple Locations Run a chain from one place: shared clients, catalog and stock, earnings and payroll across locations, and bookings you can move between shops. Your Own Booking Website and Client App Every business gets a branded booking site with custom domains and custom booking links. Clients book, pay and manage visits in Perceny Go, the client app. Reports and Insights Sales, tips, average ticket, staff performance, retention, rebookings, no-shows and cancellations, product margins, chair utilization, attendance hours and a full audit log. Built for Teams Real-time updates across phones, tablets and the web, receipt and drawer printing, cash register reconciliation, expense tracking, push and SMS notifications, and webhooks to connect your other tools. Perceny gives service businesses everything they need to book more clients, get paid faster, and run every day with confidence.

Perceny 3.0.0, our biggest update yet: • AI receptionist answers calls and texts and books for you • Percy, your AI assistant, built into the app • Call clients from your business number • Every call, text and email in one inbox • Faster calendar with multi-day bookings and deposit holds • Run multiple locations from one app • Automations that win back clients • Hourly pay, timesheets and a native kiosk • Faster, with fewer crashes