ConvoZen Dialer

Full Description ConvoZen Dialer is an AI-powered business dialer and conversation intelligence platform designed for field sales teams, relationship managers, financial advisors, insurance agents, and customer-facing teams. The app helps users communicate with customers, automate CRM updates, capture meeting insights, and improve productivity through AI-powered conversation analytics. Key Features • Business Dialer for customer outreach and follow-ups • Automatic call logging and CRM updates • AI-generated call and meeting summaries • Meeting recording and note generation • Follow-up recommendations and action items • Customer sentiment and conversation analysis • Agent performance and productivity insights • Compliance and quality monitoring • AI Supervisor Dashboard for managers Why We Request Certain Permissions Call Log Permission Access to Call Logs is essential for the app's core functionality as a dialer application. Without this permission, users cannot view call history, track call outcomes, or access call-related insights and CRM workflows that are integral to the app's primary purpose. Phone Permission To enable business calling functionality. To log customer interactions and maintain call history. Contacts Permission To identify customers and associate calls with CRM records. To reduce manual data entry and improve productivity. Microphone Permission To support voice communication, meeting recording, transcription, and AI-generated summaries. Used only when the user initiates a call or recording session. Foreground Service To ensure uninterrupted calling, recording, transcription, and CRM synchronisation while the user is actively engaged in a customer interaction. Accessibility Service Conozen Dialer provides an optional Live Call Transcription feature for users who prefer to read conversations or receive call summaries. The Accessibility Service is used only to detect when the phone call screen is active so transcription can begin during an ongoing call. The service is not required for placing or receiving calls and is enabled only with the user's explicit consent. Privacy & Security Data is encrypted during transmission. Recordings and transcripts are securely stored. Data is not sold to third parties. Users and organisations may request data deletion in accordance with applicable policies. Important Notice Recording features are intended for business communication, coaching, compliance monitoring, CRM automation, and conversation intelligence. Users are responsible for obtaining any legally required consent before recording customer interactions. ConvoZen transforms customer conversations into actionable insights, helping organisations improve customer engagement, increase CRM adoption, and drive higher team productivity.

Bug fixes