ISPmix Customer

ISPmix Customer is the official broadband subscriber self-care mobile application for Internet Service Providers powered by the ISPmix Cloud Platform. KEY SUBSCRIBER FEATURES: • Real-Time PPPoE Connection & Bandwidth Status: Monitor active fiber connection state, download/upload speeds (Mbps), assigned IP & MAC binding, router POP, and billing expiry date. • Self-Service Bandwidth Package Upgrade: Preview prorated billing adjustments in real time and upgrade or switch broadband plans in one tap. • Instant Online bKash Checkout & Digital Receipts: Pay monthly broadband bills securely via live bKash Tokenized Checkout or submit manual bKash, Nagad, Rocket, or Bank Transfer TRX IDs with instant downloadable BTRC-compliant official money receipts. • 24/7 Support Tickets & Live Engineer Replies: Open fiber support tickets (LOS red light, slow speed, router setup), chat directly with your assigned field technician, and confirm issue resolution. • Auto ISP Sync & Bilingual Experience (English & বাংলা): Sign in with Google, Apple, or Subscriber Code to automatically sync with your ISP tenant, manage your KYC profile, and browse self-service troubleshooting guides. Website: https://ispmix.com Privacy Policy: https://ispmix.com/privacy Account Deletion: https://ispmix.com/delete-account

ISPmix Customer v1.0.0: Broadband Subscriber Self-Care Portal with Live PPPoE Status, Bandwidth Package Upgrade with Proration Preview, Instant Online bKash Bill Checkout, BTRC Money Receipts, 24/7 Support Tickets with Engineer Replies, and Google & Apple Sign-In.