QA360 By Jubilant Foodworks

QA360 is a comprehensive quality and case management application designed to support organisations in managing cases, audits, and operational compliance in a structured and efficient manner. The platform provides a unified workspace for tracking issues, capturing responses, and ensuring timely resolution across teams. Users can create, assign, and manage cases with clear ownership and real-time visibility into status and progress. Assigned users are guided through structured workflows to investigate issues, record resolutions, and submit corrective and preventive action details, ensuring that all required information is captured accurately before closure. QA360 also enables standardized audits and inspections through configurable forms and questionnaires, supported by automated scoring and detailed reporting. Built-in escalation mechanisms ensure that unresolved or overdue cases are automatically routed to the appropriate levels, helping teams maintain accountability and compliance. By centralizing data and automating critical workflows, QA360 helps organizations improve operational discipline, reduce resolution time, and drive continuous quality improvement across their operations.