British Gas

What can you do in our app? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings • Stay up to date with your latest account balance • Pay your bill in just a few taps • View your statements and payment history • Set up or amend your Direct Debit • Understand your annual Direct Debit Review and any changes to your payments • Check and change your tariff • Submit your meter readings and see your meter read history • Manage multiple energy accounts • Manage your energy if you’re a prepayment customer • Fingerprint and face unlock • See your savings from PeakSave events • Book a smart meter appointment • Manage your HomeCare account • Exclusive discounts on products What are we working on? Here's a look at some exciting updates we're developing to improve your app experience even further: • A modern new app experience: We're redesigning the app for customers who pay by Direct Debit, with a more modern, intuitive experience that makes it easier to manage your account, find information and complete everyday tasks. • Scheduled top-ups for Pay As You Go customers: Soon you'll be able to set up automatic top-ups in the app, choose how much and how often to pay, update your payment details, and manage your schedule whenever you need to, helping keep your energy topped up automatically.

New Look for Account Settings: Account Settings has a fresh new look, making it simpler and easier to manage your account. It’s also the first of more design improvements coming for Direct Debit customers. Big fixes to keep your app running smoothly