Stairnote: Stairlift Codes

Your stairlift has stopped, is beeping or shows a code. Stairnote helps you read the display, write down what happened and send your engineer a clear note so the first visit fixes it. It does not diagnose; it gets the right information to the person who can. Stairnote never diagnoses. It is not a substitute for an engineer, and it says so before it says anything else. If the lift is behaving unexpectedly, its answer is always to stop using it and call your engineer. WHAT IT DOES - Opens straight on "What's it doing?": pick what the lift is doing from a list written in ordinary words. - Read the code off the display two ways: photograph it and let the phone read it, or tap the character that matches yours on a drawn seven-segment display. - Owner-safe checks only: the charge point, the armrests, the emergency stop, the mains switch. Nothing asks anyone to open a cover, touch anything electrical or move the lift by hand. - Put it together as a short note (the code, the checks you made, a photo or a video) and send it to your engineer from the share sheet. READING THE CODE OFF A PHOTO The recogniser runs on the phone and the photo is never sent anywhere. It only offers codes that exist on the lift you picked, and labels them "most likely", "likely" or "possible": words, not a percentage, because it is a suggestion to check, not an answer. WHICH LIFTS - Handicare / Minivator MS125 - Bespoke Infinity - Access BDD Flow2A - Access BDD Flow X Stairnote is an independent app. Handicare, Minivator, Bespoke and Access BDD are their owners' trademarks; none of them is affiliated with this app or endorses it. FOR THE ENGINEER An engineer can tap "I am an engineer" to open the reference pages behind customer mode: quick sheets, search, and a page per lift. Owners never need them. WITH NO SIGNAL Everything ships inside the app and works with the phone in flight mode. Free sign-in keeps your purchases and settings on every device. WHAT IT COSTS Consent is asked where the law requires it. Stairnote is free with ads; a one-time Remove ads purchase turns them off. PRIVACY - Your photos, videos and notes stay on the phone until you choose to share them yourself. - Optional usage counts are off unless you turn them on. They never include what you searched for or any photo. - No location, no contacts, no microphone. The app does not ask for camera access: taking a photo hands you to the phone's own camera app. Install Stairnote and find out what your stairlift error code means.

First release. Stairnote helps stairlift owners, families and carers describe what the lift is doing, read the code on its display and send the engineer a clear note. It does not diagnose and is not a substitute for an engineer. [email protected]