Launch Air One

The Pafford Air One app is designed for hospitals, EMS, fire departments, law enforcement, and industrial worksites to request rapid air medical transport. With just a few taps, your request is sent directly to the Pafford Air One Communications Center, including precise GPS coordinates and key incident details. The information is automatically integrated into our computer-aided dispatch system, allowing our team to quickly verify weather conditions, aircraft availability, and initiate launch procedures. Once a request is received, a communications specialist will contact the requester to provide updates, while the app allows real-time satellite tracking of the aircraft en route to your location. After downloading, users must complete a registration and approval process to gain access for transport requests within Arkansas, Louisiana, and Mississippi. Pafford Air One delivers advanced transport medicine for critically ill and injured patients. For transport-related questions, please contact the Pafford Air One Communications Center at 1-800-435-7663.

Version 3.0.0 is a major update: - Google Maps support as an optional map provider (per organization), with tracking, flight simulation, and address search - New in-app password reset - System Information screen for support - Full Vellox rebrand with refreshed icons and assets - Map/route fixes: smoother refresh, full ground routes, less flicker, Android full-screen fix - More accurate flight tracking - Crash guards and stability improvements