Customer Engagement

It is a mobile application designed for Reliance Industries, where sales executives will efficiently capture and manage business customer visits. This app helps to track visits made for lead conversion, regular follow-ups with existing customers, and deal closures.   Customer Engagement Key Features: * Capture visit details such as contact information, visit date, and visit outcome. * Capture customer feedback once a visit is completed. * Reports to see all visit details, which will help the business take appropriate action. * The Dashboard will provide insight about the visits scheduled, pending, and completed. * Streamline your sales process and improve customer relations with this application. * Monitor and analyze your sales performance in real-time. * The Visit History tab will display the past 5 visits for the search associate, i.e., customer.

-->Sold-to Lead Conversion, Lead Closure & Lead Approval tabs for improved user experience and workflow management. --> Enhancements to the Downstream Product Pricing form. --> Save as Draft functionality for Visit Creation. --> Factsheet details are now displayed during Visit Creation. --> RM and PH users can now edit Strategic Details in the Factsheet. --> View completed Factsheets under Customer Factsheet Module.