WelfareFirst by FIRST Security

24/7 welfare monitoring backed by New Zealand’s largest security network. Your people work on the road, on site, alone, after hours and in remote locations. WelfareFirst protects them — wherever work takes them. Why WelfareFirst - Most welfare systems stop at notifications. - We take ownership. - We combine 24/7 professional monitoring, purpose-built lone worker technology, and nationwide response capability — so when an alert is raised, real action follows. - Not just messages. - Not just apps. - A coordinated response. The Benefit Reduce risk. Improve response. Strengthen compliance. ✔ Immediate triage of missed check-ins and duress alerts ✔ Escalation aligned to your agreed procedures ✔ Reduced reliance on managers being “always on” ✔ Confidence for workers and leadership ✔ Clear, time-stamped incident records Better safety for your people. Better protection for your business. How It Works 1. Worker checks in or raises an alert via app or device 2. Our monitoring centre receives it instantly 3. A trained operator assesses and takes control 4. Your escalation plan is activated 5. Physical response arranged if required 6. Incident closed with full documentation No unanswered alerts. No delays. No uncertainty. Backed by FIRST Security’s National Network We don’t rely on third parties — we respond directly. 🚓 230+ patrol vehicles nationwide 🚓 1,500+ trained officers 🚓 Local response teams across NZ 🚓 Integrated national operations systems Technology detects. People decide. Action follows. Built for Lone & Remote Worker Protection ✔ Automated welfare scheduling ✔ Intelligent missed check-in detection ✔ Custom escalation workflows ✔ Real-time monitoring dashboards ✔ Compliance-ready reporting We don’t just monitor risk — we actively manage it. The WelfareFirst Promise ✔ Real people. Real response. ✔ NZ-based operations ✔ Proven national scale ✔ Backed by FIRST Security Because safety isn’t software. It’s what happens next. Contact Us 📞 0800 347 787 🌐 firstsecurity.co.nz ✉️ [email protected] Protect your people. Wherever work takes them.

* Fixed a crash that could occur when receiving a malformed error response. * Improved reliability of critical alerts (like PANIC and SILENT_ALERT) when operating on satellite links.