Maintis is maintenance management for teams that look after buildings: property managers, hotels and facilities teams. The office works in the Maintis web app; technicians, staff, tenants and owners use this app. Everyone sees the same job.
Your organisation gives you a Maintis account. There is no sign-up in the app.
FOR MANAGERS AND OFFICE STAFF
• See what is open, late and finished at your site
• Approve or decline reported issues, and assign the job to a technician in the same step
• Reassign a job when plans change
• Get notified when a new issue is reported
FOR TECHNICIANS
• See the jobs assigned to you, with location, details and contact numbers
• Start and complete jobs from site
• Report a new problem you find while you are there
• Get notified when a job is assigned to you or someone comments on it
FOR TENANTS AND REQUESTERS
• Report a problem at your unit with a description and photos
• Follow your request until it is resolved, with a notification when its status changes
FOR OWNERS AND MANAGING AGENTS
• See the work at the properties you are linked to
BUILT FOR WORK ON SITE
• Take photos with the camera or add them from your gallery
• Issue reports made without signal are saved and sent when you are back online
• Lists update live when a colleague changes a job
Each person sees only the sites, units and jobs their organisation gives them access to.
Questions:
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- Report issues offline, even before your locations have loaded. Choose the location when you're back online.
- Clearer sending: reports show "Sending…" while they go out and "Sent" when the office has them.
- Reports made for a tenant offline are now filed under that tenant.
- Stays signed in during brief server problems.
- Buttons in pop-up panels no longer sit on the edge of the screen.