MyTelenet

Everything you need to know about your products, you can find it in the MyTelenet app! Check your usage? - Monitor how much mobile data, text messages and call minutes you use. - See how much internet is being used at home. - Set usage notifications and limits for your family. Arrange your Wi-Fi network smoothly? - Be notified straight away if there are network problems. - Resolve Wi-Fi problems immediately via a diagnosis of your network. - Order a Wi-Fi pod and make your Wi-Fi coverage giga-fast everywhere. - Give guests access to your Wi-Fi in one click. - Measure your internet speed or restart your modem remotely. Pay your bills in a flash? - Check your outstanding balance and pay it immediately. - View bills from up to 24 months back. - Request or change a direct debit authorization. Manage your products easily? - View all your products, clearly presented in detail. - Add an extra product or switch off an option. - Check and update your customer number, login and other personal details. Questions? All the help you need is in the app - Navigate to the answer to your question. - Chat with our AI assistant or an advisor. - Ask experts in De Netweters. - Find the nearest Telenet shop. Never have to search again and always up to date? Then download the free MyTelenet app now! Tips? All your feedback makes the app better. So feel free to let us know what you think in the app itself!

An improved app? It's ready and waiting for you! Take advantage of the latest version with fewer bugs by updating your app. Are you as excited as we are about the improved app? Then leave an enthusiastic app rating. Do you have a golden tip, a problem or other feedback? Let us know via the form in the app, and we'll work on it. Because all our customers are worth five stars to us!